Performance Improvement: For highest product and service quality as well as customer satisfaction

In many companies, performance potential is lying idle. Often, individual business units are affected; in some cases, the performance deficit runs through the entire organization. In both cases, the weaknesses result in serious impacts on the performance and results of the entire operation. Strategic performance improvement can reverse this disadvantage and sustainably increase the company’s competitiveness, cash position and value. The result is higher product and service quality and greater customer satisfaction.

The GOiNTERIM Manager assumes a key function in this process due to its operationally remote perspective. Together with the company’s leadership and management, he analyzes the decisive adjusting screws and develops a strategy for the sustainable improvement of performance and/or liquidity.

The following topics are covered by us and our managers:

In addition to a clear alignment of all processes to the target customers, meaningful key performance indicator systems are implemented and practical target processes are developed with the specialist departments as part of the performance improvement process. Strategies for internal and external communication as well as for personnel and organizational development ensure holistically effective implementation.

Reference projects, e.g. on the subject of performance improvement

Executive Board/CEO as restructuring manager

Automotive supplier
Employees / Sales: n.a.

As restructuring manager, the GOiNTERIM manager has operational responsibility as a Executive Board at Frauenthal's subsidiary in Portugal. ...


Automotive supplier
Germany and International
85 mio.€ turnover
Operational management of the production company in the automotive supply industry, optimization of production processes, adaptation ...

Development and optimization of the customer experience in an international FMCG group

The company was not satisfied with the performance of Customer Service and therefore had to part with the management at short notice. There were large ...

Interim CRO / Reduction of quality costs of a tier 2 supplier

As part of the restructuring, the internal and external quality costs of a Tier 2 supplier should be reviewed and significantly reduced....<!-- AddThis Advanced Settings ...

Interim CRO / Restructuring and increase critical equity ratio

A strategy for rapidly increasing the equity ratio of a Tier 1 should be developed within the framework of the owner-supervisory board. The corporate imbalance ...

Interim CRO

Mechanical Engineering
100 mio.€ turnover
Operational and financial turnaround of the company as restructuring manager, expansion of international sales, stabilization and expansion of ...

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