Retail / Consumer Goods / FMCG

Interim CEO / Turnaround at COVID times

The company is one of the most important producers of frozen food in Austria and has been facing a negative business development for more than 10 years. A turnaround is essential for the continued existence of the company….

Interim CEO / Turnaround at COVID times MEHR »

Turnaround with force and effect

An owner-managed, medium-sized group of three companies is to be sold. The situation is sensitive: EBIT is weakly positive, the seller has a business and legal history, a project with several challenges….

Turnaround with force and effect MEHR »

Project for the reorganization and sale of the company

The project focused on the acquisition of an international group of companies/food discounters with stores in Spain, Portugal, Brazil and Argentina from a London-based investment firm. The deal also includes the network of former Schlecker stores in Spain and Portugal. The business was making losses and is not properly strategically positioned. The order included a refurbishment and sale of the business.

Project for the reorganization and sale of the company MEHR »

Development and optimization of the customer experience in an international FMCG group

The company was not satisfied with the performance of Customer Service and therefore had to part with the management at short notice. There were large gaps in the know-how regarding tools and processes in customer service, but also weak leadership of the team. Therefore, an interim solution was sought to establish good leadership here, to strengthen the team and also to bring in practical experience and know-how in customer service.
The strategic decision to optimize the customer service area and develop it in the direction of customer experience required a quick solution. The urgent and important process optimization in all areas had to be tackled immediately, so an interim manager was sought.

Development and optimization of the customer experience in an international FMCG group MEHR »

Chief Digital Officer

Trading company
Austria
Branch network at 60 locations with 200 stores

The buzzword digital transformation affects all industries in today’s economy. The trade
is under particular pressure, however; it has to find the balancing act between stationary and online retail.

Chief Digital Officer MEHR »

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